Privacy Policy

Effective date: August 06, 2024

This Privacy Policy explains how we, Turizem Bohinj, collect, use, store, and protect your personal data when you visit our website www.firstmileproject.eu (hereinafter referred to as the “website”) and interact with us.

Turizem Bohinj (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. Personal data is therefore always processed in compliance with the applicable data protection regulations, particularly the provisions of the General Data Protection Regulation (GDPR).

By using our website, you agree to the collection and use of your personal data in accordance with this privacy policy. We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, where appropriate, provide additional notice

Data controller 

Your personal data controller for the www.firstmileproject.eu website is:

Turizem Bohinj

Stara Fužina 38

4265 Bohinjsko Jezero, Slovenia

info@bohinj.si

We process your data pursuant to the applicable legislation governing personal data protection. By taking proper measures, we ensure that unauthorized persons do not access personal data, we protect its confidentiality and integrity, and we prevent its loss or unintentional destruction throughout the entire time it is being processed.

What is personal information?

Personal data is information that can directly or indirectly identify you as an individual. “Indirectly” means in combination with other information. Examples of personal data include your name, e-mail address, phone number, or a special identifier.

Most of the data is anonymized and aggregated. This means it does not identify an individual user and mainly serves us for general analytics and identification of user behavior, which helps us improve our website.

What Information Do We Collect?

Turizem Bohinj collects your personal data through various methods to ensure that we provide you with the best possible experience when using our website or interacting with us.

Information You Disclose To Us

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or when you contact us, such as when you sign up for our newsletter, participate in a survey, or fill out the contact form.

The personal information that we collect depends on the context of your interactions with us, the choices you make, and the features you use. The personal information we collect may include:

• Email address;
• Name.

Information Automatically Collected

We automatically collect certain types of data when you visit, use, or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as:

• IP address;
• Geographical data;
• Browser type;
• Device information;
• Unique user ID;
• Visiting URL and referring URL;
• Browsing behavior.

This data is collected through the use of cookies and other tracking technologies. It is primarily needed for our internal analytics and reporting purposes. For more information about cookies and how to manage your preferences, please refer to our “Cookie Policy”.

Information From Third-Party Sources

We may receive personal data about you from third-party sources, such as social media platforms (when you interact with our social media pages), and analytics providers (who help us understand how users interact with our website). We may also receive personal data from publicly available sources or other third parties, in accordance with applicable laws.

What Legal Bases Do We Rely On To Process Your Information?

The General Data Protection Regulation requires us to explain the valid legal bases we rely on in order to process your personal information. Turizem Bohinj collects and processes your personal data based on the following legal grounds:

• Consent: we process your personal data when you have given us explicit consent to do so;
• Performance of a Contract: we process personal data as necessary to fulfill a contract with you or to take steps at your request before entering into such a contract;
• Legal Obligations: we process your personal data to comply with legal obligations to which we are subject;
• Vital Interest: in certain circumstances, we may process personal data to protect your vital interests or those of another individual.

How We Share Information We Receive or Collect With Others?

Consortium Partners

We may share information with consortium partners of the First Mile Project to improve our interactions with you or for reporting purposes. These partners include:

• Avitem
• Italian Association for Responsible Tourism
• Mimir AS
• Open Tourisme Lab
• BehaviorSmart

Contractual Processors

We may also entrust third parties (contractual processors) to perform specific tasks related to your data. Contractual processors may process confidential data only on behalf of Turizem Bohinj, within its authorizations (in a written agreement or other legal act) and pursuant to the purposes defined in this Privacy Policy. Contractual processors include:

• Content optimization providers;
• Data processing and analytics providers;
• Email service providers, software providers and cloud services;
• IT system maintainers;
• Law firms and other legal counsel providers.

Tuirzem Bohinj shall not forward your personal data to unauthorized third persons. Contract processors may only process personal data in the context of the organisation’s instructions and may not use personal data for any other purpose.

Data Transfer to Third Countries

Turizem Bohinj does not export personal data to third countries (outside the Member States of the European Economic Area – EU Member States plus Iceland, Norway and Liechtenstein) and to international organizations, except to the USA, where the relationship with US contract processors is governed by standard contractual clauses (standard contracts adopted by the European Commission) and/or binding corporate rules (adopted by us and approved by the supervisory authorities in the EU). This ensures that your data is protected according to EU standards.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than 5 years.

When we have no ongoing legitimate business need to process your personal information, we will either:

• Delete or anonymize the information, or
• Securely store and isolate it from further processing if deletion or anonymization is not immediately possible (e.g., if the information is stored in a backup archive) until it can be deleted or anonymized.

Data Security

Tuirzem Bohinj is committed to protecting your personal data and preventing its misuse. We employ appropriate technical and organizational measures to ensure the security of your personal data. Personal data will only be used for the purposes for which you have given consent. In case of any data misuse, a notification about such an act will be sent to your e-mail address as soon as possible, but no later than 72 hours after discovering the misuse.

The website has been set up and is maintained with utmost care. Nevertheless, Turizem Bohinj does not guarantee the currency, accuracy, or correctness of all information available on the site. All information can be changed without prior notice.

Your Rights

You have several rights regarding your personal data, including:

• Right to be informed: You may request information about whether we hold your personal data and, if so, what data we hold, the legal basis for holding it, and the purposes for which we use it.
• Right of access: You have the right to request access to the personal data we hold about you.
• Right of rectification: You may request corrections if your information is inaccurate or incomplete.
• Right to erasure: When the management of your personal data is no longer necessary for the purposes for which it was collected, or upon receiving a written request for deletion, your data will be deleted, and any physical data carriers will be destroyed. You can send your request to info@firstmileproject.eu
• Right to restrict processing: You may request the restriction of the processing of your personal data, which means the interruption of the processing of personal data.
• Right to object: You have the right to object at any time if we process personal data for direct marketing purposes. You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send you or by contacting us directly.
• Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, where applicable.

If you believe that your rights have been infringed, you may contact the supervisory authority, the Information Commissioner of the Republic of Slovenia, through their website: www.ip-rs.si.